UPCOP app transforms UP Police’s working style; 27 services now available on mobile

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lucknow, JAN 11
The policing system in Uttar Pradesh has undergone significant changes during the tenure of the Yogi government.
Under the smart policing initiative based on technology, the UP Police’s UPCOP app and Citizen Portal are now emerging as a digital alternative to police stations for the general public.
Through the app, citizens can receive 27 types of police services from the comfort of their homes, including filing FIRs, thereby saving them from the hassle of repeatedly visiting police stations.
Director General of Police (DGP) Rajiv Krishna said here on Sunday that on the instructions of Chief Minister Yogi Adityanath, technology has been effectively integrated to make policing people-centric, transparent, and accountable. As a result, the UPCOP app is now functioning as a “digital police station.”
He said that the app has not only made services easier but has also significantly reduced the time taken for resolution.
According to the DGP, the UPCOP app offers important facilities such as online FIR registration, downloading FIR copies, reporting lost items, character verification, tenant verification, domestic help verification, and employee verification.

So far, more than 5 million people have downloaded this app. More than 21 million FIR copies have been downloaded through the app, and more than 730,000 people have registered online reports for lost items.
To make the UPCOP app more convenient, real-time notifications have been added, allowing users to instantly track the status of their applications. The app is available in both Hindi and English. The SOS button and location tracking have been upgraded for assistance in emergencies. Additionally, a feature to view the nearest police station on the map has been provided, which is proving helpful in times of crisis.
The DGP said that there has been a significant saving of time in verification processes. Character verification is now completed in about 6 days, tenant verification in approximately 8 days, and employee verification in about 5 days, whereas earlier these services took considerably longer.
Rajiv Krishna said that technology-based services are making policing more accountable, and the objective of smart policing is to provide quick justice and relief to citizens.

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